Payment
We accept all major credit/debit cards, we also accept payment by cash and cheque... Our drivers our able to collect cash and cheques but only by prior arrangement, you must be available to accept delivery and payment all day on the assigned delivery day... Payment on-line is in the best interest of everyone as it allows faster processing and delivery of orders...
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| Delivery |
The majority of orders placed over our internet site should be with you within 3 working days. We achieve this by carying good stocks of fast moving products and carefully only scourcing from reliable suppliers... If you feel you may need your order sooner then please phone the office and speak to one of the sales team who will give you a confirmed delivery date...
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| Returns & Refunds |
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| Security |
We take great care to insure that any personal detail you send us remains totally confidential. All credit card information is encrypted when it is transferred over the Internet using SSL Encryption. All personal information is held on a secure server and will not be used in any way without your express permission. For further details see our Privacy Policy
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| Privacy Policy |
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We respect the need to protect your privacy. In order to process your order and to provide you with details of that order at a later stage we do need to collect and retain a certain amount of personal data. We will not share your details with any third party for use as marketing. We will only share detail with parties carrying out work on our behalf to complete your order. When you place your order we collect the following information:
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Your E-Mail Address
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Day Time and Home Telephone Numbers
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Home Address and Post Code
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Delivery Address, Postcode and Telephone Number
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Password
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Your Credit Card Details i.e. Credit Card Type, Number, Expiry Date,
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Security Number etc
As required by the UK Data Protection Acts of 1984 and 1998, we follow strict procedures in the storage and disclosure of all information, which you have given us in order to prevent unauthorised access. The person responsible for privacy matters is Mrs Denise Howells
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| Complaints |
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We aim to keep you happy so on the rare occasion that things do not go as well as you hoped, the easiest way to resolve any issues is to call us on 01922 644884
Nothing beats dealing with a person direct, and I am sure any problems will be resolved quickly and efficiently...
Roland Howells
Managing Director
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